We collect various types of information to provide and improve our services:
Personal Information: When you create an account or interact with Slotit, we collect information such as your name, email address, phone number, business name, and other details required to manage your salon or beauty clinic.
Appointment Data: We collect data related to the appointments you schedule, including customer names, contact information, booking times, services requested, and payment details (if applicable).
Usage Information: We may collect information about how you interact with the Slotit platform, such as your device type, IP address, browser information, and usage patterns, through cookies and tracking technologies.
Communication Information: If you communicate with us via email, chat, or WhatsApp, we may collect the content of those communications to provide customer support and respond to your inquiries.
2. How We Use Your Information
We use the information we collect for various purposes:
To Provide Services: To manage appointments, process bookings, and facilitate communication between you and your customers.
Customer Support: To respond to your inquiries, provide support, and help resolve issues related to the use of Slotit.
Improve and Personalize Our Services: To analyze usage patterns and improve the platform's features and performance. We may use your data to personalize your experience based on preferences and behavior.
Communication: To send you important notifications, updates, or promotional content (if you have opted in). You can opt-out of marketing communications at any time.
Legal and Compliance Purposes: To comply with applicable laws, regulations, and legal requests, and to protect against fraudulent activities.
3. Data Security
We take data security seriously and implement industry-standard measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of data transmission over the internet is 100% secure, so we cannot guarantee the absolute security of your information.
4. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your information in the following situations:
Service Providers: We may share your data with trusted third-party service providers who help us deliver our services, such as payment processors, hosting providers, and communication platforms (like WhatsApp). These third parties are contractually obligated to protect your data and use it only for the purpose of providing their services to us.
Legal Compliance: We may disclose your information if required by law or in response to valid legal processes (e.g., court orders, subpoenas), or to protect our rights, property, and safety, as well as the safety of our users.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction. We will notify you before your personal data is transferred or becomes subject to a different privacy policy.
5. Your Rights and Choices
You have the following rights with regard to your personal data:
Access and Update Your Information: You may access, update, or delete your personal information by logging into your Slotit account or contacting us directly.
Opt-Out of Marketing Communications: You can opt-out of receiving promotional emails or messages at any time by following the unsubscribe instructions provided in the communication or by contacting us directly.
Data Retention: We will retain your personal information for as long as your account is active or as needed to provide our services, comply with legal obligations, resolve disputes, and enforce agreements.
Request Data Deletion: You can request that we delete your personal information at any time by contacting us. Note that we may retain certain information for legitimate business purposes or as required by law.
6. Cookies and Tracking Technologies
We use cookies and other tracking technologies to improve your experience on the Slotit platform. These technologies help us analyze website traffic, track user behavior, and personalize content. You can adjust your browser settings to refuse cookies, but some features of the platform may not work as intended without them.
7. Third-Party Links
Slotit may contain links to third-party websites or services. We are not responsible for the privacy practices of these third-party sites, and we encourage you to read their privacy policies before providing any personal information.
8. Children's Privacy
Slotit is not intended for use by children under the age of 13. We do not knowingly collect or solicit personal information from children. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information as quickly as possible.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and updating the "Effective Date" at the top of the page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your data.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or the way your data is handled, please contact us: